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Support Chat Suppore

Responds to customer inquiries via live chat and email, troubleshoots software issues, and escalates technical problems while maintaining high satisfaction.

Mid Remote Posted about 19 hours ago RemoteOK Dev
What this role involves
We are looking for an experienced Chat Support Specialist to join our software company full-time.

You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.

Responsibilities

  • Respond to customer inquiries via live chat and email
  • Troubleshoot basic software issues
  • Escalate technical problems when needed
  • Maintain a high level of customer satisfaction
  • Document customer feedback and common issues
  • Work closely with our support and operations teams

Requirements

  • Previous experience in chat and email support for a software or SaaS company
  • Excellent written English
  • Strong communication and problem-solving skills
  • Ability to work independently
  • Reliable internet connection and computer
  • Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus

Position Details

  • Full-time remote role
  • Long-term opportunity
  • Competitive salary based on experience

How to Apply

Please Send

  • Your resume
  • A brief introduction
  • Details of your previous support experience
Read the full description
Sales Account Executive, Corporate Sales at Docker, Inc

Owns and closes sub-$30K ARR transactional sales opportunities across corporate accounts while partnering with strategic account executives and technical teams.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world’s largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker is seeking a results-oriented Account Executive, Corporate Sales to support the America Strategic Sales team. This is a high-velocity overlay role: you will own all transactional opportunities under $30K Gross ARR across the Amer Strategic account base, including small seat expansions, Docker Hardened Images (DHI) deals, and add-on sales that fall outside the renewal cycle. By taking ownership of these deals end-to-end, you free Strategic AEs to focus on six- and seven-figure growth opportunities while ensuring that no small deal falls through the cracks.

The ideal candidate is a self-starter with strong commercial instinct, the ability to move quickly through short sales cycles, and a collaborative mindset that thrives in a team-first environment. You will work across multiple accounts and territories simultaneously, partnering with Strategic AEs, Technical Account Managers, Solutions Engineers, and Renewal Managers.

Responsibilities

  • Own and close all sub-$30K Gross ARR opportunities across the America Strategic account base, including new add-ons, small expansions, and standalone Docker Hardened Images (DHI) deals

  • Meet monthly and quarterly sales targets for sourced qualified opportunities and closed business

  • Accurately forecast business on a monthly and quarterly cadence using Salesforce

  • Partner with Strategic AEs to identify and triage small opportunities within their accounts, ensuring seamless handoffs and consistent customer experience

  • Collaborate with Technical Account Managers and Solutions Engineers to navigate technical requirements and accelerate deal closure

  • Engage with procurement teams and channel partners across Amer markets to drive transactions to completion, navigating varied purchasing processes and compliance requirements

  • Respond to and qualify incoming inquiries regarding Docker products within the ~$30K segment

  • Spearhead the adoption and expansion of Docker within our existing customer install base by identifying upsell and cross-sell opportunities

  • Share customer feedback with Product, Marketing, and Sales leadership to inform roadmap and campaign priorities

  • Maintain disciplined Salesforce hygiene and pipeline management across a high volume of concurrent opportunities

  • Develop deep product knowledge across Docker Desktop, Docker Business, Docker Hub, Docker Scout, Docker Build Cloud, and Docker Hardened Images

Qualifications

  • 2+ years of B2B SaaS sales experience, ideally selling technical products to developer, engineering, or IT personas

  • A demonstrated track record of meeting or exceeding quota in a high-velocity or transactional sales motion

  • Experience working with or the aptitude to quickly learn complex technical products; familiarity with containers, DevOps, or developer tooling is a strong plus

  • Comfort operating across multiple European and Latin American markets, including navigating diverse procurement processes, time zones, and cultural norms

  • Experience with all aspects of B2B technology sales, including pre-call planning, opportunity qualification, objection handling, and closing

  • Strong organizational skills — the ability to manage a high volume of concurrent deals without dropping the ball

  • High integrity and a team-first mentality; you succeed by making the people around you more productive

  • Excellent listening skills, strong writing skills, and a positive, energetic phone and video presence

  • Experience with Salesforce, ZoomInfo, Outreach, Sales Navigator, and similar sales tools is a plus

  • Experience with Open Source Software business models is preferred but not required

What to Expect

First 30 Days:

  • Onboard with Docker’s first-in-class training program, including equipment setup, swag, and collaborative onboarding

  • Learn Docker’s sales tools (Salesforce, ZoomInfo, Outreach, Sales Navigator) and internal processes

  • Shadow Strategic AEs across Amer to understand account dynamics, deal flow, and handoff protocols

  • Begin core CAE functions: lead qualification, discovery meetings, and pipeline intake from Strategic AEs

  • Develop working relationships with each Strategic AE, TAM, and SE on the Amer team

First 60 Days:

  • Take full ownership of the sub-$30K pipeline across all Amer Strategic territories

  • Develop a repeatable playbook for high-velocity deal execution across Docker Business, DHI, and add-on products

  • Build proficiency in Docker’s product suite and develop a compelling, concise pitch tailored to the sub-$30K buyer

  • Close your first transactions and establish a forecasting cadence with your manager

First 90 Days:

  • Operate independently at full speed, managing a high volume of concurrent deals across multiple markets

  • Have multiple closed transactions (add-ons, DHI, small expansions) under your belt

  • Be a trusted partner to every Strategic AE on the team, with clear handoff processes and feedback loops in place

Docker does not offer visa sponsorship for this role.

Perks

  • Freedom & flexibility; fit your work around your life

  • Designated quarterly Whaleness Days plus end of year Whaleness break

  • Home office setup; we want you comfortable while you work

  • 16 weeks of paid Parental leave (after 6 months of employment)

  • Technology stipend equivalent to $100 USD net/month

  • PTO plan that encourages you to take time to do the things you enjoy

  • Training stipend for conferences, courses and classes

  • Equity; we are a growing start-up and want all employees to have a share in the success of the company

  • Docker Swag

  • Medical benefits, retirement and holidays vary by country

  • Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

#LI-REMOTE

Read the full description
Engineer DevOps Engineer (Data & AI Platform) at SimplePractice

DevOps engineer builds and operates infrastructure for data pipelines and ML/AI systems, manages CI/CD and Kubernetes deployments, and ensures reliability and cost efficiency at scale.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

DevOps Engineer (Data & AI Platform)

Role Summary

We are hiring a DevOps Engineer to support and scale our Data and AI platform in production. This role focuses on building reliable infrastructure for data pipelines and ML systems, standardizing deployment patterns, and ensuring performance, observability, and cost efficiency across compute-intensive workloads.

Responsibilities

  • Build and operate infrastructure for data pipelines and AI/ML workloads
  • Develop and maintain CI/CD for application and model lifecycle (build, train, deploy)
  • Manage Infrastructure as Code (Terraform) across environments
  • Support containerized workloads and orchestration (Docker, Kubernetes)
  • Partner with Machine Learning teams and engineering to productionize models
  • Implement monitoring, logging, and tracing for data flow and model performance
  • Improve reliability, scalability, and cost efficiency of data systems
  • Enforce security and access controls for data and infrastructure
  • Reduce operational overhead through automation and tooling

Required Qualifications

  • 3+ years of experience in DevOps, SRE, or infrastructure engineering
  • End-to-End MLOps/LLMOps Expertise: Experience deploying and maintaining ML/AI workflows. Familiarity with the unique nature of promoting AI assets (models, datasets, and code) through the lifecycle.
  • Strong cloud experience (AWS preferred)
  • Proficiency with Terraform (or similar IaC tools)
  • Experience with Docker and Kubernetes
  • Familiarity with CI/CD and Git-based workflows
  • Experience supporting data platforms (e.g., Airflow, Kafka, Spark, or similar)
  • Programming/scripting (Python, Bash, or similar)
  • Experience with observability tools and practices

Preferred Qualifications

  • Experience with MLOps tooling (e.g., MLflow, SageMaker, Kubeflow)
  • Familiarity with LLM-based systems and AI observability(token usage tracking, prompt versioning) and evaluation loops
  • Experience with real-time or high-throughput data systems
  • Exposure to security and compliance requirements (e.g., SOC 2, HIPAA)
  • Experience with specific MLOps tooling (Outerbounds, SageMaker, Metaflow) and vector database

Benefits

We offer a competitive benefits program including:

  • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Notice to Candidate:

SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages.

All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or no‑reply@linkedin.com email addresses.

Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers.

Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$1,124,480—$1,405,600 MXN

Read the full description
Data Analytics Data Analyst II (Hybrid) at SimplePractice

Develops metrics frameworks and optimizes reporting pipelines using SQL and Tableau to transform data into actionable insights for cross-functional stakeholders.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In’s Best Places to Work.

Our Culture

At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. We have five core values that we strive to embody every day:

  • We think big
  • We take simplicity seriously
  • We come as we are
  • We act with humility
  • We are built on trust

Culture is everyone’s responsibility at SimplePractice. Our culture is what drives us to do better for our teammates and customers.

Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.

🚀 Meet us in CDMX!

Want to meet the team before you apply? Join us on May 28th for our “Beyond the App: Building the Future of Tech with AI & Data” Meet-up in collaboration with RubyCDMX.

Talk AI, Data, and Engineering with our leads over drinks! 🍺 👉 RSVP here: https://luma.com/32jeyopv

The Role

As a Data Analyst II, you’ll play a key role in shaping our data-driven culture. Your day-to-day will blend technical problem-solving with strategic thinking—developing metrics frameworks, optimizing reporting pipelines, and uncovering insights that guide Product, Design, Engineering and other key business areas. Using SQL, Tableau, and advanced analytics techniques, you’ll transform raw data into actionable insights, empowering stakeholders with the clarity they need. You’ll collaborate cross-functionally to define success, measure impact, and drive continuous improvement.

You’ll have the opportunity to mentor others and foster a culture of innovation by using data to drive product enhancements and business improvements. Whether designing experiments, optimizing user experiences, or translating insights into action, your work will directly contribute to better business outcomes and customer experiences.

Responsibilities

  • Lead complex data analysis projects across multiple business units, managing end-to-end workflow from requirements gathering to final recommendations
  • Design and execute advanced SQL queries to extract, transform, and analyze large datasets from various sources while ensuring data quality and integrity
  • Develop and maintain statistical models and dashboards to track KPIs, identify trends, and generate actionable insights for business stakeholders
  • Collaborate with Product, Engineering, and Design teams to deliver data-driven solutions that align with business goals.
  • Effectively communicate insights and analysis results to stakeholders across SimplePractice, highlighting opportunities to better serve both the business and its customers.
  • Mentor junior analysts and collaborate with data engineering teams to improve data infrastructure and accessibility
  • Drive strategic decision-making by conducting in-depth analyses of business metrics, market trends, and customer behavior patterns to identify opportunities for growth and optimization

Desired Skills & Experience

  • 7+ years of experience in data analysis and analytics
  • Proficient in SQL and data querying with programming languages such as SQL and Python.
  • Experience building dashboards and visualizations in Tableau or similar BI tools.
  • Ability to interpret complex data using advanced analytics, such as predictive modeling, to forecast trends and optimize business outcomes.
  • Excellent verbal and written communication skills, with the ability to convey technical information to multiple stakeholders.
  • Strong project management and organizational skills
  • Enthusiastic about data and analytics, learning new techniques and skills, and working with data scientists and engineers.

Bonus Points

  • Experience with dbt Cloud or similar tools
  • Knowledge of ETL pipelines and data warehouse best practices
  • Knowledge of techniques such as regression analysis, hypothesis testing, and multivariate analysis.

Benefits

We offer a competitive benefits program including:

  • Privatized Medical, Dental & Vision Coverage
  • Work From Home stipend
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
  • Monthly Meal Reimbursement
  • Holiday Bonus, 15-day Aguinaldo
  • Hybrid Work Schedule & Catered Lunch
  • A relocation bonus for candidates joining us from a different city
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Notice to Candidate:

SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages.

All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or no‑reply@linkedin.com email addresses.

Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers.

Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$520,100—$650,100 MXN

Read the full description
Engineer Backend Software Engineer (Python) at Signal

Backend Software Engineer builds and maintains scalable Python microservices, collaborates with data scientists to convert research prototypes into production-grade code, and ensures code quality across the freight solutions platform.

Mid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group, providing market-leading advanced machine learning and AI-driven intelligence to shipping and commodities professionals worldwide. Our platform delivers tailored, exclusive insights through web, mobile, and API interfaces, enabling clients to make faster, better-informed commercial decisions.

Signal Ocean has recently acquired AXSMarine, a business with over 25 years of experience in the freight and commodities space - and is actively integrating the two companies. The combined business now offers the most comprehensive suite of freight market intelligence available, and we are actively building the team to realise the full potential of the integration.

About the role

As the Signal Ocean Platform continues to grow, we’re expanding our engineering team. We’re looking for a Software Engineer capable of building and maintaining scalable back-end data services (primarily in Python) within the Modelling & Data Services team. Signal’s Software Engineers work closely with data science, design, product, and business analysis professionals to develop robust solutions for the highly entrepreneurial domain of shipping.

Technology stack: We build cloud solutions using C#, .NET Core, Typescript, React, MSSQL Server, Azure, Python, MongoDB, Redis, Docker, Kubernetes, Grafana and more. We also offer the opportunity to work on complex architectures and technology stacks, as well as a global AI-powered tech product vision, supported by the use of multiple AI tools and accelerators. We use Agile to organize our teams and would love to onboard people who can contribute across product discovery, delivery, optimization, QA, DevOps, and Continuous Integration.

Key Responsibilities:

  • Design and develop efficient, production-ready backend services – Transform prototypes and specifications into robust, scalable Python microservices that meet quality standards, performance requirements, and monitoring best practices

  • Collaborate with data scientists and analysts – Act as a technical implementation partner, taking research prototypes and converting them into production-grade code with proper testing, error handling, and observability

  • Maintain existing microservices – Investigate production issues, implement fixes, and enhance monitoring capabilities across the freight solutions backend ecosystem

  • Ensure code quality and best practices – Write well-tested, documented code following software engineering standards; conduct code reviews and establish quality benchmarks for the team

  • 3+ years professional software engineering experience

  • Strong CS fundamentals (data structures, algorithms, system design)

  • Python / FastAPI for server-side development

  • SQL database experience

  • Docker, Kubernetes, and CI/CD pipelines

  • Strong debugging and problem-solving abilities

  • Effective use of AI tools in development workflow

  • Excellent English communication (written & verbal)

  • Comfortable with ambiguity and changing requirements in an experimental environment

Nice-to-have Skills:

  • C# / .NET

  • Experience working in Data Science or Data Engineering teams

  • Generous compensation with additional performance incentives.

  • Coverage under the company’s collective health insurance plan.

  • Opportunity to work alongside experienced people with deep knowledge in software engineering, data science & shipping business who are always eager to mentor.

  • Signal’s hybrid work policy currently includes 9 on-site working days per month, during which our happy hour events take place.

  • 2-4 weeks of onboarding training to prepare you for your new role, having the opportunity to meet about 30 trainers while diving deep into our products and/or the shipping world.

  • Career growth opportunities and a structured development discussion every 4 months.

  • Personal learning budget for training, seminars, conferences (750 to 2000 EUR annually depending on seniority).

  • Regular team bonding events and activities.

  • Fitness benefits to support your health and wellbeing

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.

We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. At Signal, we believe that diversity of opinions, approaches and viewpoints is key to our innovation and success and we encourage that with our hiring, development and rewards practices. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics by law and take actions to eliminate those from our workplace.

Read the full description
Marketing Marketing Manager at TechnologyAdvice

Executes email marketing campaigns, content marketing, and lead generation programs targeting B2B marketing professionals while reporting to the CMO.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

We’re looking for a B2B marketer to take on a key role in our email marketing, events, lead acquisition, and content marketing programs here at TechnologyAdvice.

The Marketing Manager will play a pivotal role within our core marketing team that is responsible for building awareness and generating demand from other B2B marketing and demand generation leaders. That’s right, you get to market to other B2B marketers!

Reporting directly to the Chief Marketing Officer, this role will support the execution of our email marketing strategies, industry event sponsorships, and related lead acquisition programs to help TechnologyAdvice reach, engage, and convert a targeted audience of marketing professionals. This role will also support our content marketing and thought leadership efforts, helping us craft compelling content and drive awareness and engagement across multiple online channels.

You’ll have the opportunity to develop and execute new marketing campaigns and lead generation programs, build impactful email marketing and content, and partner closely with the broader marketing and sales teams to deliver go-to-market programs that drive real revenue results. As a key part of a small team, you’ll have many opportunities to build range across B2B marketing, take on more ownership over time, and grow your career as a marketer.

Location: United States

What you’ll do

  • Execute email marketing campaigns, nurture programs, and audience engagement initiatives.
  • Write email copy, campaign copy, landing page copy, social content, and other marketing materials.
  • Draft and update content assets, including guides, thought leadership pieces, promotional materials, and sales-supporting collateral.
  • Support event sponsorships, lead acquisition programs, follow-up workflows, and related campaign execution.
  • Make website and landing page updates to support marketing campaigns and content promotion.
  • Partner with the Senior Marketing Manager on campaign planning, execution, reporting, and optimization.
  • Work with design and internal stakeholders to produce campaign assets that are on brand and aligned to campaign goals.
  • Track campaign results and recommend practical ways to improve performance across email, content, events, paid media, and lead generation programs.
  • Collaborate with the SDR and sales team to support lead engagement and campaign follow-up.
  • Use tools such as Salesforce, ActiveCampaign, and ChatGPT to support campaign execution, reporting, and content development.

Who you are

  • 3-7 years of experience in B2B marketing with direct responsibility for email marketing, content marketing, lead generation, campaign execution, event marketing, or related demand generation activities.
  • Experience executing multi-channel marketing campaigns and coordinating deliverables across content, email, web, events, and lead generation programs.
  • Hands-on experience working in CRM and marketing automation platforms such as Salesforce, ActiveCampaign, HubSpot, Marketo, Pardot, or similar tools.
  • Experience creating marketing content, including email campaigns, landing pages, campaign assets, lead generation offers, thought leadership content, or promotional materials.
  • Proven ability to manage multiple concurrent projects, prioritize effectively, and deliver work accurately in a fast-paced environment.
  • Experience analyzing campaign results and recommending optimizations based on engagement, lead generation, conversion, or pipeline performance metrics.
  • Experience working within a B2B technology, SaaS, media, publishing, or demand generation environment is strongly preferred.
  • Brings curiosity, accountability, and a strong desire to expand their marketing expertise, take on increasing ownership, and continue growing their career.
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

What we offer you

  • Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
  • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
  • Remote-First Culture: Work from the comfort of your home.
  • Flexible PTO: Take the time you need, when you need it.
  • Health Coverage: Medical, dental, and vision plans for you and your family.
  • Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
  • 401K with Match: Secure your future with our company-matched retirement savings.
  • Paid Parental Leave: Support for new parents during life’s special moments.
  • Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
  • Pet Insurance: Care for your furry family members.
  • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
  • Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
  • Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
  • In-Office Perks: Enjoy catered lunches for our in-office team.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Annual pay range

$75,000—$90,000 USD

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Read the full description
Support Partner Success Manager at Huntress

Partner Success Manager ensures smooth onboarding and long-term success for channel partners, providing dedicated support and proactive account health monitoring.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Reports to: Vice President, Partner and Customer Account Management

Location: Remote US

Compensation Range: $72,000 base salary and $18,000 commission plus equity

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24⁄7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers’ protection.

Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

What You’ll Do:

As a Partner Success Manager, you are the connective tissue between our sales teams and our partners’ long term success. You will join a high energy team focused on a singular mission: ensuring every new partner who joins the Huntress family has a world class onboarding experience. You won’t just point people toward a login screen; you will guide them through a proven process to ensure they are fully operational and ready to take Huntress to market with their own customers. within their first 16 days. You will give more than you take by acting as a dedicated resource for a squad of 7-10 Channel Account Managers, making sure no partner feels left behind.

In this role, you will be the early warning system for our partner community. By keeping a close eye on license deployment, account health, and early usage patterns, you will spot potential issues before they become problems. You won’t wait for permission to fix things—you will give a $h*t by owning the solution, whether that means hopping on a call to provide extra training or coordinating with our technical experts to clear a deployment hurdle. We value perfect imperfection here, meaning we want you to iterate fast on our processes and find better ways to help our partners win, even if the path isn’t always linear.

Responsibilities:

  • Drive the onboarding process for roughly 10 new partners per week, ensuring 85% of them are fully set up and protected within 16 days.
  • Partner closely with Account Managers to identify accounts with low license deployment and proactively reach out to offer training and resources, and specific deployment plays to drive broader adoption.
  • Conduct post action check-ins with partners following security incidents to ensure they have the support they need and understand how to prevent future issues, while translating these stories into proof of value for their end clients.
  • Coordinate with Technical Sales and Support to resolve specific hurdles that stand in the way of a partner’s successful deployment.
  • Help the renewal process by ensuring partners are seeing maximum value from the platform long before their contract ends.
  • Track onboarding gaps and partner feedback to help us build a more seamless, repeatable experience for every business we protect, and feed those insights back into the team.

What You Bring To The Team:

  • 3+ years of experience in a customer success, account coordination, or enablement role.
  • A natural ability to follow processes while bringing high energy and a positive vibe to partner calls every day.
  • Strong organizational skills and a knack for managing multiple moving parts without breaking a sweat.
  • A collaborative mindset that allows you to work seamlessly across internal sales and account management teams.
  • A drive to hit measurable goals and a deep personal ownership of the partner experience.
  • Experience working within the MSP (Managed Service Provider) ecosystem and Cybersecurity experience is a huge plus.
  • Exposure to supporting customers or partners on basic rollout plans (who to start with, how to position the offering).

What We Offer:

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

#BI-Remote

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Content Social Media Creative Network (Freelance) at Later

Freelance creative professional who develops and executes high-quality social media content, campaigns, and creative assets across multiple formats and platforms for enterprise brands.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments.

Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com.

Join Our Social Media Creative Network

We’re building a network of talented freelance and contract creatives across North America to support our growing portfolio of social media clients.

Our Social Media Creative Network is made up of trusted creative partners who contribute on a project-by-project basis, helping bring campaigns, content, and creative ideas to life across a variety of brands and industries.

Whether your expertise is in design, video, copywriting, creative strategy, or content development, we’re looking for creative professionals who understand social-first storytelling and can jump in to make an impact when needed.

If you’re interested in flexible project-based opportunities and collaborating with a team that’s passionate about creating great social content, we’d love to connect.

What You’ll Do

Content & Creative Execution

  • Create high-quality creative assets across a variety of formats and platforms
  • Develop content that feels native to social while maintaining brand standards
  • Support campaign execution through design, editing, production, and creative development
  • Collaborate with internal teams to bring concepts from idea to execution
  • Adapt creative based on platform best practices and audience behavior

Creative Strategy & Development

  • Contribute to campaign concepts, content series, and creative ideation
  • Help translate business objectives into engaging social content
  • Identify opportunities to evolve creative based on platform trends and audience behavior
  • Support brainstorming sessions and creative planning initiatives
  • Bring fresh ideas and perspectives to content development

Trends & Cultural Relevance

  • Stay current on platform updates, creator trends, emerging formats, and social behaviors
  • Identify relevant trends and opportunities that align with brand goals
  • Help teams understand what’s resonating across platforms and why
  • Apply trend insights thoughtfully and strategically rather than simply following trends

Skills We Are Commonly Looking For

Content & Creative

  • Content Creator
  • Graphic Design
  • Video Editing
  • Motion Graphics
  • Photography & Videography
  • Copywriting

Creative Strategy & Development

  • Creative Strategy
  • Campaign Development
  • Social Trend Research
  • Platform-Specific Content Development (TikTok, Instagram, Facebook, LinkedIn, YouTube, Reddit, Pinterest)
  • Concept Development & Creative Ideation

Who You Are

  • A creative thinker who understands how content performs across social platforms
  • Adaptable and comfortable working across multiple brands, projects, and industries
  • Curious about culture, trends, and audience behavior
  • Collaborative, proactive, and solutions-oriented
  • Comfortable receiving feedback and iterating quickly
  • Organized and reliable, with strong attention to detail
  • Able to balance creative excellence with executional efficiency

Qualifications

  • 2+ years of experience in your area of expertise
  • Strong portfolio showcasing relevant work and creative capabilities
  • Experience creating content for social-first environments
  • Understanding of platform-specific best practices and audience behavior
  • Ability to manage deadlines and deliver high-quality work independently
  • Agency, freelance, or client-service experience is a plus

The Vibe

You’re probably someone who:

  • Has a folder full of saved creative references and inspiration
  • Notices trends before most people do
  • Gets excited about great creative execution
  • Thinks about content through the lens of audience behavior and performance
  • Loves solving creative challenges
  • Can jump into a project and add value quickly
  • Enjoys variety and working across different brands and industries

If you’re passionate about creating content, bringing ideas to life, and helping brands connect with audiences in meaningful ways, we’d love to hear from you.

Where we work:

We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.

Diversity, inclusion, and accessibility:

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

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Sales Key Account Manager at Heartflow

Expands Heartflow's cardiac imaging technology adoption within assigned geographic region by building relationships with cardiologists and hospital stakeholders, closing new business, and driving product penetration.

Mid Onsite Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

This position is open to candidates who can commute to metro Charlotte, NC.

The Key Account Manager (KAM) will be the face of Heartflow within a specific geographic region. The KAM will sell and promote Heartflow’s FFRct product by expanding usage in current key accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).

Job Responsibilities:

  • Drive penetration of Heartflow’s technology within existing accounts
  • Maintain and build relationships with referring physicians’ other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts
  • Promote / champion Heartflow and build advocacy
  • Drive sales of Heartflow’s technology at expansion sites within the key account, including prospecting, quoting, and closing new business
  • Develop a pipeline of opportunities within the assigned key account
  • Schedule sales calls to meet with current and potential customers
  • Manage the sales process of Heartflow into new
  • Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, Administrative and other key clinical stakeholders (and other key decision makers) to grow and develop business
  • Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers
  • Be accountable to achieve sales goals in the assigned geography
  • Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned account
  • Coordinate priorities / activities of a team that include business development managers, CT specialists, and payor relations managers (and others) to drive sales, increase adoption, and deliver excellent customer service
  • Drive account business through regular communications with your team
  • Develop volume/revenue forecasts in your assigned account through participation and leadership in forecasting roll-up calls
  • Gather “voice of customer” input to guide product development and market strategy. The Key Account Manager will be expected to develop extremely deep relationships with key customers throughout the account
  • Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.)
  • This is a home-based position with up to 80% travel

Skills Needed:

  • History of proven sales skills and sales achievements
  • Have worked at Heartflow in a sales/sales support role for at least 2 years.
  • Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas
  • Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region
  • Knowledge/experience in physician education regarding new technologies
  • Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies
  • Technical aptitude; able to discuss / explain a complex technology
  • Experience with Salesforce.com or similar CRM
  • Excellent leadership, team building, and communication skills; ability to work in a fast-paced adaptive environment; self-starter and strong team player required

Educational Requirements & Work Experience:

  • BA Degree
  • 8+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required
  • Knowledge of CT a plus

The total target compensation for this role is $235,000. Heartflow offers a robust benefits package. #LI-KS1

#LI-Remote

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/.

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Marketing Product Marketing Manager at Workleap

Bridges product and marketing teams by developing launch strategies, messaging, and positioning for ShareGate products while managing cross-functional GTM processes.

Mid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Workleap is a Montreal-based tech company, founded in 2006. We’re builders at heart, we make simple products that actually matter to the people who use them. We have two product lines: The Workleap Agent, our agentic HR platform that helps managers become better leaders, and ShareGate, the world’s leading solution for Microsoft 365 migration and governance. More than 15,000 companies worldwide trust us to do exactly that. We’re intentional about who joins us. If you’re the kind of person who gets excited by a hard problem and wants to help shape what comes next, there’s a place for you here.

Job Description

So, what will your new role look like?

You’ll be the single connection point between product and marketing at ShareGate. Product managers come to you to turn what they’ve built into something the market cares about; GTM, brand, content, sales enablement, and customer marketing come to you to understand what’s shipping and how to talk about it. Today, those two worlds run in parallel, and the risk is launches that land flat and messaging that drifts. You close that gap.

You take what a product manager knows about why a feature was built (the problem, the insight, the customer pain) and turn it into a story buyers actually care about, not a changelog entry no one reads. ShareGate has two products, Migrate and Protect; part of your role is building a shared language for what ShareGate does and who it’s for. You’ll work in an AI-native way, automating the repeatable parts (intake, first-draft messaging, briefing templates, QA) so you can spend your time on the judgment calls only you can make.

Responsibilities:

  • Define and run a repeatable launch process across product managers, marketing, sales enablement, support, and customer marketing
  • Own positioning, messaging, and competitive documentation for each product and workload: the living reference that the whole team and our AI systems work from
  • Provide quality control on high-value content (pages, emails, launch assets, posts), catching messaging drift before it ships
  • Standardize how product managers submit launch requests, asking the right questions up front
  • Ensure internal readiness: support gets launch FAQs, and sales understands what changed and why before launch day
  • Decide the right level of visibility for each release and coordinate its execution

A typical week?

  • Running intake conversations with product managers to extract the story and insight behind each release
  • Maintaining and updating messaging docs as products evolve
  • Keeping the launch checklist moving across teams
  • Writing or reviewing external-facing content against the messaging layer
  • Briefing support and sales enablement ahead of releases
  • Making fast calls on how much visibility a launch needs
  • Keeping our AI systems grounded in accurate, current product messaging

What does your future team look like?

You’ll sit between product and marketing, not inside one team throwing deliverables over a wall. Day to day, you’ll work with product managers and the GTM, brand, content, sales enablement, and customer marketing teams. You’ll be the most informed person in the room about both the product and the market.

What are the next challenges awaiting your team?

Building one shared language across Migrate and Protect, replacing ad hoc launch back-and-forth with a process that scales, and keeping messaging consistent across every channel and our AI systems.

Qualifications

  • 4+ years of experience in a similar role within B2B SaaS
  • Proven ownership of GTM or product launches, not just contributions;
  • A natural bridge builder trusted by both product managers and marketers;
  • Ability to extract a story from a product conversation and translate technical detail for buyers;
  • Strong process instincts without over-engineering;
  • AI-native ways of working, automating the repeatable and accelerating the complex;
  • Clear writing and ruthless editing;
  • Comfort calling out messaging that’s wrong and backing it up;
  • Experience with IT professionals or in the Microsoft 365 ecosystem is considered a strong asset.

Salary range: $95-120K CAD.

This range reflects our Canada-wide compensation scale. Final offers may be adjusted based on the candidate’s region to align with local market conditions.

Who we are

We’re a team of curious minds and bold builders, brought together by a shared drive to make work simpler - and better - for everyone. Challenges fuel our creativity, fast-paced environments keep us sharp, and pushing boundaries is just part of how we operate. We believe the best ideas come from experimentation, rapid learning, and even the occasional discomfort - that’s where growth happens.

Since 2006, we’ve been rethinking the way teams work, blending creativity and tech to solve real problems in IT and HR. We move quickly, we learn constantly, and we always keep our customers at the center of what we do. If you’re a proactive thinker who takes ownership, loves to collaborate, and isn’t afraid to leap into the unknown - you’ll fit right in.

Additional Information

At Workleap, we build together, we trust each other, and we support each other in success or failure. You will be able to express yourself, evolve and develop your creativity in an environment that will adapt to your daily life and your needs.

We strive to create a healthy and inclusive work environment. This is everyone’s business.

Our Candidate Experience Flow at Workleap:

Phone Screen - Virtual Interview using Microsoft Teams - Work Sample - Job Offer

As a tech-forward company, we leverage AI tools to enhance our recruitment process, while ensuring all hiring decisions remain human-led.

We are looking forward to getting to know you!

By applying to this job, you are confirming that you have read and agree to the terms of our privacy policy.

#LI-Remote

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Sales Territory Sales Manager at Heartflow

Territory Sales Manager drives new account acquisition and expansion of Heartflow's cardiac imaging technology within an assigned geographic region through prospecting, presentations, and relationship building with clinical stakeholders.

Mid Onsite Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.

This position is open to candidates within a commutable distance to Minneapolis, MN.

The base salary is $150,000 plus variable/commission.  The total target compensation for this role is $300,000, however there is no cap on variable pay.  Heartflow offers a robust benefits package. #LI-KS1

Job Description:

The Territory Sales Manager (TSM) will be the face of Heartflow within a specific geographic region. The TSM will sell and promote Heartflow’s FFRct product by developing new accounts and expanding usage in current accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).

Job Responsibilities:

  • Drive sales of Heartflow’s technology at new accounts, including prospecting, quoting, and closing new business
    • Develop a pipeline of opportunities within the assigned geography
    • Schedule sales calls to meet with current and potential customers
    • Manage the sales process of Heartflow into new centers
    • Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, and other key clinical stakeholders (and other key decision makers) to grow and develop business
    • Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers
  • Drive penetration of Heartflow’s technology within existing accounts
    • Maintain and build relationships with referring physicians other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts
    • Promote / champion Heartflow and build advocacy
  • Be accountable to achieve sales goals in the assigned geography
  • Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned geography
  • Coordinate priorities / activities of a team that includes CT Applications specialists, Implementation Managers, Field Billing Specialists (and others) to drive sales, increase adoption, and deliver excellent customer service
  • Gather “voice of customer” input to guide product development and market strategy. The Territory Account Manager will be expected to develop extremely deep relationships with key customers throughout the region
  • Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.)
  • This is a home-based position with up to 30-50% travel

Skills Needed:

  • History of proven sales skills and sales achievements
  • Experience in a sales with Cardiology (radiology experience is a plus)
  • Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas
  • Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region
  • Strong problem-solving skills
  • Knowledge/experience in physician education regarding new technologies
  • Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies
  • Self-starter with high initiative
  • A pattern of winning/driving revenue
  • Technical aptitude; able to discuss / explain a complex technology
  • Experience with Salesforce.com or similar CRM
  • Excellent teamwork and communication skills; ability to work in a fast-paced adaptive environment

Educational Requirements & Work Experience:

  • BA Degree
  • 10+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required

#LI-Remote

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.

Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/.

Read the full description
HR Benefits and Wellbeing Manager at Woodard & Curran

Manages employee benefits programs and wellness initiatives, develops strategic benefits offerings, and oversees the Benefits & Wellbeing Specialist team.

Mid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

At Woodard & Curran (W&C), there’s nothing we love more than a tough engineering challenge. We handle a wide range of water and environmental issues; solving complex problems with creativity and tenacity. That’s how we make a difference to our clients, people, and planet. Our company was founded on a simple concept: provide a safe and enjoyable place to work with opportunity, integrity, and commitment, and we will attract talented people. Those people are at the heart of our firm, solving some of the most pressing water and environmental challenges for our clients.

As members of the Human Resources team, we are stewards of W&C’s greatest strategic asset: Our People. Our mission is to make sure we have the talent we need to accelerate our growth and achieve our goals, as well as serve our communities and clients, all while providing the employee experience that makes W&C an employer of choice.

Come join W&C as part of our Human Resources team as the Benefits & Wellness Manager. Whether it is providing thought leadership around strategic direction, competitive position, and new trends, developing and designing programs, or driving changes necessary to move towards best practices, improve processes, and effectively engage stakeholders, you will have a major impact on all employees here at Woodard & Curran. In this rewarding and fulfilling role, you will work directly with an outstanding HR team reporting to our Chief People Officer, and partnering with Talent Management, Compensation & Compliance, Recruiting, Payroll, and the HR Technology Team.  You will also oversee the Benefits & Wellbeing Specialist.

In addition to having a strong understanding of the benefits program, we are looking for someone to join us that is passionate about Wellness and excited to inspire a healthy culture and environment across the company that is inclusive to all.

Your Role at Woodard & Curran:

  • Overall management of all benefit programs and plans, including Health & Wellbeing Plans, Integrated Disability, Leave, and Absence Management programs, Retirement Plans, Life Insurance, Voluntary Benefits Program, Member of the 401K Committee, and address and resolve employee Benefits & Wellbeing questions.
  • Overall Management of Well-Being Program
  • Manage Benefits & Wellbeing Team and Partner with Larger HR Team
  • Open Enrollment, ongoing HRIS Configurations and Acquisition Analysis and Onboarding
  • Vendor Management & Compliance
  • Strategy & Project Management

What You Will Need To Succeed:

  • Bachelor’s Degree or equivalent in Business, Human Resources, or related field and 8 – 10 years of progressively responsible experience in Benefits, or a minimum of 14 years of relevant experience.
  • CEBS or other equivalent certification preferred.
  • Self-insured benefit plan experience preferred.
  • Working knowledge of HRIS systems.
  • A can-do approach to handling shifting priorities in a constantly changing organization.
  • Strong interpersonal skills and collaborative style to effectively build relationships with HR business partners, cross-functional teams, external vendors, and any other key stakeholders.
  • Strong operational execution and vendor management skills.
  • Strong knowledge of state and federal laws/regulations regarding employment and employee benefits.
  • Advanced Microsoft Excel and Word skills and demonstrated familiarity and understanding of Outlook or other email.
  • Strong analytical skills.
  • Ability to communicate effectively orally and in writing.

$100,000 - $195,000 a year

This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee’s primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations.

Group A (MT, ME, FL) = $100,000 – 145,000

Group B (PA, MA, MO, GA, RI) = $110,000 – 160,000

Group C (CT, CO, NJ, Andover/Canton MA, CA, NY) = $120,000 – 195,000

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

#LI-BS1

Mutual Dispute Resolution (MDR)

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

What this means:

  • MDR applies to both you and the Company
  • Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
  • Certain exceptions are outlined in the full agreement

If you are offered a position with Woodard & Curran, you will be asked to review and sign the MDR as part of your offer packet.

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

Employee Support & Benefits

Retirement Savings:

  • 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Time away from work:

  • Observed holidays: Choose up to 8 holidays to observe annually
  • Vacation: Accrued based on years of experience and calculated on hours worked
  • Sick time: Paid sick time for non-work-related illness or injury.
  • Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Coverage and support for your needs and well-being:

  • Disability: Paid short- and long-term disability
  • Health: Medical plan options; plus dental and vision plans.
  • Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
  • Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Workplace Information

E-Verify Participation

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Equal Employment Opportunity & Accessibility

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy

🔗 View the “Workplace Discrimination is Illegal” poster

Inclusion & Belonging

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

Recruitment Agency Policy

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

Text Message Communication Notice:

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Terms, Privacy & Use of AI in Hiring

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Support Supplier Readiness Professional (B2B Customer Support) at Avetta New Zealand

Resolves complex supplier inquiries across compliance, billing, and onboarding platforms while collaborating with internal teams and managing proactive service workflows.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements.

This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home).

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $20 CAD/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Serve as a subject matter expert across Avetta platforms including but not limited to Connect and Salesforce.
  • Manage and resolve advanced supplier inquiries related to billing, compliance, audit, and onboarding with a focus on accuracy and timeliness.
  • Collaborate with internal teams (e.g., Supplier Services, Risk, Billing, QHSE) to streamline processes and resolve cross-functional issues.
  • Maintain up-to-date knowledge of platform changes, service offerings, audit, and compliance requirements
  • Support onboarding and training of new RTW reps, including mentoring and shadowing.
  • Participate in special projects, including process improvement initiatives and pilot programs.
  • Collaborate with third parties (e.g., insurance agents or audit professionals) to collect and verify supplier compliance data.
  • Participate in proactive compliance-focused campaigns and new client onboarding initiatives.
  • Track and meet performance metrics including CSAT scores, service levels, quality, and campaign-specific KPIs.
  • Contribute to company initiatives by participating in projects and tasks that enhance customer service excellence.
  • Reliable and predictive attendance.

IDEAL QUALIFICATIONS:

  • 3-5 years of experience in supplier support, customer service, or compliance operations, preferably in a SaaS or risk management environment.
  • Demonstrated expertise in customer support and document review workflows.
  • Completion of skill based routing certifications and microlearning modules (e.g., Case Management, Country Specific Audits, Supplier Engagement) through our onboarding and training programs.
  • Strong communication skills and ability to manage multiple priorities independently.
  • Experience mentoring or training peers is a plus.
  • Reliable and predictive attendance.

#LI-HYBRID

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Support Supplier Readiness Professional (B2B Customer Support) at Avetta New Zealand

Resolves complex supplier inquiries across compliance, billing, and onboarding while collaborating with internal teams and managing proactive service workflows.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements.

If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $16/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Serve as a subject matter expert across Avetta platforms including but not limited to Connect and Salesforce.
  • Manage and resolve advanced supplier inquiries related to billing, compliance, audit, and onboarding with a focus on accuracy and timeliness.
  • Collaborate with internal teams (e.g., Supplier Services, Risk, Billing, QHSE) to streamline processes and resolve cross-functional issues.
  • Maintain up-to-date knowledge of platform changes, service offerings, audit, and compliance requirements
  • Support onboarding and training of new RTW reps, including mentoring and shadowing.
  • Participate in special projects, including process improvement initiatives and pilot programs.
  • Collaborate with third parties (e.g., insurance agents or audit professionals) to collect and verify supplier compliance data.
  • Participate in proactive compliance-focused campaigns and new client onboarding initiatives.
  • Track and meet performance metrics including CSAT scores, service levels, quality, and campaign-specific KPIs.
  • Contribute to company initiatives by participating in projects and tasks that enhance customer service excellence.
  • Reliable and predictive attendance.

IDEAL QUALIFICATIONS:

  • 3-5 years of experience in supplier support, customer service, or compliance operations, preferably in a SaaS or risk management environment.
  • Demonstrated expertise in customer support and document review workflows.
  • Completion of skill based routing certifications and microlearning modules (e.g., Case Management, Country Specific Audits, Supplier Engagement) through our onboarding and training programs.
  • Strong communication skills and ability to manage multiple priorities independently.
  • Experience mentoring or training peers is a plus.
  • Reliable and predictive attendance.

#LI-HYBRID

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Support Supplier Readiness Professional (B2B Customer Support) - Bilingual German/English at Avetta New Zealand

Provides specialized customer support to suppliers by resolving complex compliance and billing issues, managing workflows, and collaborating cross-functionally to ensure platform compliance.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Please note: this role requires full working rights in England without current or future sponsorship.

SUMMARY

The Supplier Readiness Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific safety manual reviews and ensuring compliance with internal standards and external requirements.

This position requires being fluent in both German and English. Candidates who have additional language skills in Polish (in addition to being fluent in German and English) are strongly preferred.

If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance, but still residing within England, may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Training will be conducted from 4 pm-1 am GMT, Mon-Fri; after training, the hours will be 8 am-5 pm or 9 am-6 pm local time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Serve as a subject matter expert across Avetta platforms including but not limited to Connect and Salesforce.
  • Manage and resolve advanced supplier inquiries related to billing, compliance, audit, and onboarding with a focus on accuracy and timeliness.
  • Collaborate with internal teams (e.g., Supplier Services, Risk, Billing, QHSE) to streamline processes and resolve cross-functional issues.
  • Maintain up-to-date knowledge of platform changes, service offerings, audit, and compliance requirements
  • Support onboarding and training of new RTW reps, including mentoring and shadowing.
  • Participate in special projects, including process improvement initiatives and pilot programs.
  • Collaborate with third parties (e.g., insurance agents or audit professionals) to collect and verify supplier compliance data.
  • Participate in proactive compliance-focused campaigns and new client onboarding initiatives.
  • Track and meet performance metrics including CSAT scores, service levels, quality, and campaign-specific KPIs.
  • Contribute to company initiatives by participating in projects and tasks that enhance customer service excellence.
  • Reliable and predictive attendance.

IDEAL QUALIFICATIONS:

  • Fluency in German and English is required. Additional fluency in Polish is strongly preferred.
  • 3-5 years of experience in supplier support, customer service, or compliance operations, preferably in a SaaS or risk management environment.
  • Demonstrated expertise in customer support and document review workflows.
  • Completion of skill based routing certifications and microlearning modules (e.g., Case Management, Country Specific Audits, Supplier Engagement) through our onboarding and training programs.
  • Strong communication skills and ability to manage multiple priorities independently.
  • Experience mentoring or training peers is a plus.
  • Reliable and predictive attendance.

#LI-HYBRID

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Support Lending Partnerships Concierge at Figure

Serves as primary point of contact for B2B lending clients, providing high-touch support, troubleshooting complex issues, and coordinating cross-functional resolutions.

Mid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are seeking a highly skilled Concierge Partner Support Manager to deliver exceptional, relationship-driven support to our B2B clients, including Executives, high-performing Loan Officers, and Administrative Professionals. This role is focused on providing proactive, high-touch service for lending products, ensuring a seamless experience from onboarding through ongoing use.

The ideal candidate thrives in a fast-paced environment, communicates with clarity and professionalism, and takes ownership of client satisfaction at every stage.

What You’ll Do

  • Serve as the primary point of contact for Loan Officers, Executives, and their teams, delivering personalized, concierge-level support
  • Build and maintain strong B2B relationships through consistent, proactive communication
  • Guide clients through lending product features, processes, and issue resolution
  • Anticipate client needs and provide solutions before issues arise
  • Troubleshoot and resolve complex inquiries with a sense of urgency and accountability
  • Coordinate cross-functionally with internal teams (operations, product, engineering) to ensure timely resolutions
  • Maintain detailed records of client interactions and follow-ups
  • Identify trends in client feedback and recommend improvements to products or processes

What We Look For

  • 5-7+ years of customer support, account management, or client success experience in a B2B environment
  • Experience in mortgage, lending, fintech, or financial services strongly preferred
  • Strong understanding of Loan Officer workflows and administrative support structures
  • Exceptional communication skills (written and verbal) with a polished, professional tone
  • Proven ability to manage multiple priorities while maintaining attention to detail
  • Problem-solving mindset with a proactive, solutions-oriented approach

Salary

  • Base Compensation Range: $80,800-$121,200/yr
  • Variable: 30% yearly target, paid quarterly
  • Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  • Employer-paid life and disability insurance
  • 11 observed holidays and PTO plan
  • Up to 12 weeks of paid family leave
  • Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-RF1 #LI-Remote

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Operator Senior Associate, Builder at Housecall Pro

Designs and builds AI-enabled workflows and digital solutions, identifies inefficiencies, and implements process improvements using no-code/low-code tools and automation.

Mid Hybrid Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from

Role Overview: As an Associate Builder, you are a curious and adaptable professional with a passion for using modern technology to improve real-world workflows. You thrive in ambiguity and actively seek out opportunities to make work more efficient and impactful. You begin by getting to know the business—how it operates and where teams need the most support—and then apply that understanding to build tools that optimize operations. You are a hands-on builder who enjoys uncovering challenges and creating lasting value through digital tools. You must be in or near the Denver area, and you will be in office 3 days per week.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do Each Day

  • Design and build AI-enabled workflows and digital solutions from scratch
  • Identify and diagnose inefficiencies within assigned business functions
  • Implement scalable process improvements using no-code/low-code tools and AI
  • Embed within cross-functional teams as a hands-on solutions builder
  • Research and test emerging AI tools to solve real business problems
  • Translate team-specific challenges into problem statements solvable with automation
  • Document findings and present digital prototypes to stakeholders
  • Manage assigned projects to deliver consistent, high-quality results on time
  • Measure and evaluate the impact of the digital solutions you implement
  • Proactively bring new capabilities to the business before they are requested

Qualifications

  • 4+ years of professional experience, or equivalent work experience
  • 1-2 years experience using AI or automation tools to increase quality and efficiency of work; prefer 2+ years working with automation tools (i.e. Zapier)
  • Familiarity with one or more generative AI platforms (i.e. ChatGPT, Gemini, Claude…)
  • Experience in building automations (i.e. Zapier, n8n, Airtable…)
  • Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
  • Bachelor’s degree or equivalent work experience

What will help you succeed

  • Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and possess a demonstrated history of successfully pivoting or starting over in life and work
  • Adaptability and openness to new challenges
  • Strong sense of initiative and accountability
  • Comfort with ambiguity and a proactive learning mindset
  • Confidence in building and maintaining effective relationships with stakeholders
  • High-level presentation skills with the ability to communicate ideas clearly

Location Dependent Information:

This role is open to candidates, with an expected base salary range of $85,000-$100,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Use of Artificial Intelligence in Hiring and Engagement Processes:

We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

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Operations Field Operations Manager at Saltbox

Implements new accounts and locations on-site, then builds operational playbooks and trains teams to run processes independently across Saltbox's warehouse network.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Full-time · Salaried · Operations Excellence

Location: Remote, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area

Travel: approximately 50%

Saltbox makes the hardest parts of running a small online business simple. Our workspaces bring together flexible warehouse suites, offices, and hands-on logistics support, all designed to help eCommerce entrepreneurs scale with confidence. Our members run businesses across Fashion & Apparel, Health & Beauty, Electronics, Household Goods, and more. When you join Saltbox, you’re not just joining a company, you’re helping real small business owners in your own backyard succeed.

Saltbox is growing: new locations are opening, new programs are rolling out, and new accounts need to be set up right. The Field Operations Manager is the hands-on operator we send in to make those things happen on the ground.

You’ll spend roughly half your time embedded in Saltbox markets: implementing new accounts, opening new locations, running operational resets, and training the teams who keep it all going. The other half you’ll spend turning what worked into playbooks and training the rest of the network can run. Your job is to execute what’s new, account implementations, location openings, operational resets, and leave behind teams and systems strong enough that they don’t need you anymore.

This is the first time Saltbox has hired this role, so there’s no playbook waiting for you. You’ll write it. You’ll do the work first, on the floor, alongside the team, then turn what worked into the standard everyone else runs. If you want a real say in how a role, and a growing network, take shape, this is that seat.

What the job looks like

One week you’re on a warehouse floor in Atlanta setting up a new account alongside the local team. The next you’re home, turning what you learned into a playbook every market can run. You’ll travel roughly 50% of the time, working shoulder to shoulder with Market Leaders and Location Managers while you’re on the ground. Your remote weeks are for building: writing SOPs, coaching teams over video, and checking whether what you rolled out last month actually stuck.

What you will own

Account implementations

  • Turn new account requirements into a runnable operational plan: layout, staffing, workflows, and service standards
  • Run the on-site setup, training, and first weeks of live volume alongside the local team
  • Coordinate with sales, logistics, and location ops so what was sold is what gets executed
  • Hand ownership to the local team once the account runs stable, then verify the handoff held

Field execution & operational resets

  • Travel to Saltbox markets to lead launches, operational resets, and high-priority initiatives
  • Diagnose operational drift, identify root causes, and implement fixes the local team can sustain after you leave
  • Partner with Market Leaders and Location Managers on execution: you bring the playbook, they own the building

Playbooks, training & standards

  • Write the SOPs, playbooks, and operational standards that turn one market’s win into every market’s default
  • Design and deliver training that gets field teams certified on new processes and programs
  • Maintain a single source of truth for operational standards and retire outdated versions before they cause drift

Team coaching & enablement

  • Coach Member Specialist Leads and Location Managers through new programs until they can run them independently
  • Build train-the-trainer capacity in each market so adoption doesn’t depend on your presence
  • Leave every engagement with a named local owner and a written handoff

Performance & analytics

  • Use operational data to figure out what to fix first and show whether it worked
  • Track adoption and outcomes for every program you launch, and intervene early when metrics slip
  • Report progress on launches and resets on a cadence leadership can plan around

How we measure success

  • New accounts go live on schedule and transition to local ownership within 30 days of stable operation
  • New locations open with certified teams running the standard playbook from day one
  • Process adoption holds at 90%+ across markets 60 days after rollout, measured, not assumed
  • Operational resets stick: the same issue doesn’t reappear within two quarters
  • Field teams get measurably more self-sufficient, with fewer escalations to you over time, not more
  • Market Leaders pull you in proactively because your involvement makes their numbers better

Who thrives here

  • You take ownership of outcomes, not just tasks: that’s the ownership mentality we hire for
  • You’re energized by airports, warehouse floors, and new problems in new cities. 50% travel sounds like a feature, not a cost
  • You get satisfaction from making yourself unnecessary: the win is the team running it without you
  • You’re as comfortable walking a customer through their setup as you are sorting packages next to the team at 7am
  • You don’t wait for a perfect playbook: you build the first version yourself and improve it as you go
  • You like helping things grow that didn’t exist before, and you’ve gotten your hands dirty doing it, not just planned it from a distance
  • You hold a high standard and coach people up to it instead of writing them off
  • You’d rather fix the root cause once than manage the symptom forever

What you bring

  • 4+ years in operations, logistics, warehousing, fulfillment, implementation, or multi-site operations
  • You use AI daily AND you’ve started building it into how your team operates, workflows, drafts, recurring summaries. Specifics matter.
  • Strong process improvement and project management skills: you can map a process, find the waste, and rebuild it
  • Ability to translate business requirements into executable operational plans
  • Strong communication and training skills: you can get a team aligned without a deck
  • Comfortable influencing without direct authority
  • Strong analytical and problem-solving abilities
  • Willingness to travel approximately 50%, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area

How we work with AI

AI is part of how we work at Saltbox. Every role here is expected to use AI tools as part of daily work, not as a novelty, but as a real lever for doing the job better. We invest in protected time, training budget, and a peer community to support that growth, and we expect every team member to lean in.

What we offer

  • Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO
  • Dental and vision covered at 100%
  • 401K plan options
  • Company-paid long-term and short-term disability and life insurance
  • Paid holidays, vacation time, sick time, and paid parental leave
  • Learning and professional development budget

Ready to apply

Saltbox is excited to offer a full-time salaried position with a base pay range of $70,000–$95,000, depending on your location. We understand that cost of living varies across our markets, and our compensation reflects that.

This role is remote with approximately 50% travel, and candidates must be based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area.

If you’re looking for a hands-on role where you make new things work on the ground and leave every team stronger than you found it, we want to hear from you. Apply today and become part of the Saltbox team.

Learn more at www.saltbox.com

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Project Management Events Manager - Contractor at Artera.net

Coordinates and executes conferences and marketing events end-to-end, managing logistics, vendors, budgets, and cross-functional collaboration to drive lead generation.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

Artera is seeking an experienced events contractor to coordinate, plan, and execute on successful conferences and other events. In this position, you will play a pivotal role in driving the commercial success of our organization, by ensuring an impactful and high-touch customer experience, driving lead generation and sales conversion. You will collaborate closely with Sales, Marketing, Medical Affairs, and other departments on conference attendance, conference activities, key metric collection, and event follow-up.

This position is expected to require approximately 40 hours per month on average, with occasional fluctuations around major conferences and events.

Essential Responsibilities:

Conference & Event Logistics Coordination

  • Support end-to-end logistics for conferences, trade shows, and other marketing events, ensuring alignment with commercial and marketing strategies.

  • Assist with pre-event planning activities including venue coordination, booth design specifications, and timeline development.

  • Coordinate remotely with on-site teams and vendors to ensure seamless execution.

Show Services & Booth Management

  • Orchestrate and order show services including electrical, internet, furniture, A/V equipment, and other booth requirements, as needed.

  • Coordinate booth setup and teardown logistics, working with vendors and service providers to ensure professional presentation and brand consistency.

  • Manage exhibit materials inventory, promotional collateral ordering, and booth asset tracking.

Registration & Administrative Coordination

  • Manage attendee registration processes for Artera team members and booth staffing.

  • Process and track sponsorship paperwork, contracts, and related documentation.

  • Internal communication and coordination with Artera attendees.

Vendor & Budget Management

  • Build and maintain relationships with event vendors, venues, and service providers.

  • Negotiate contracts and hold vendors accountable for deliverables, timelines, and budget adherence.

  • Track event expenses, process invoices, and ensure cost-effective execution aligned with budget constraints.

Documentation & Record-Keeping

  • Maintain detailed records of event plans, vendor contracts, invoices, and transaction histories.

  • Document event activities, vendor performance, and process improvements for future events.

  • Track and compile key event metrics including attendance, lead generation, and expenses for reporting.

Logistics & Shipping Coordination

  • Coordinate shipping logistics for event materials, including packing, labeling, and tracking shipments to and from venues.

  • Arrange local courier services and coordinate material pickups/deliveries as needed.

Education and Experience Requirements:

  • 3-5 years of experience in event management, preferably in the urology or oncology space.

  • Experience coordinating and executing on medical conferences.

  • Experience leading cross-functional initiatives, with demonstrable ability to achieve results, hold vendors accountable, and manage shifting priorities.

  • Cultural Fit

    • Tight alignment with Artera’s values of Patient Success, Impact, Perseverance, Team Synergy, and Efficiency.

    • Capable of operating in a lean and cost-efficient way.

    • Results-oriented mindset, with a passion for driving fast and sustainable growth and delivering value to customers.

  • Experience driving commercial success at fast-growth startups, with rapidly evolving products in a competitive landscape.

  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

  • Familiarity and experience with Google Suite tools including G-Drive, Google Sheets, Google Docs, etc.

$45 - $65 an hour

Competitive and commensurate with experience, qualifications, and other factors to be discussed during the interview process.

Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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HR HR & Talent Acquisition Specialist at ScholarshipOwl

Own end-to-end talent acquisition and people operations for a remote-first team, including hiring pipeline management, onboarding workflows, and global HR systems.

Mid Remote Posted about 24 hours ago RemoteFirstJobs Product
What this role involves

Description

About ScholarshipOwl

ScholarshipOwl is the largest scholarship marketplace in the U.S., connecting over 14 million Gen Z students with private scholarships — and the brands that power them. Our mission is to make education financing more accessible and engaging, while giving brands a way to connect with the next generation.

We’re powered by AI technology that simplifies scholarship discovery, streamlines the application process, and delivers measurable results for both students and partners. Whether it’s helping students secure funding or enabling brands to run impactful campaigns, we’re reshaping how education is funded — and discovered.

The Role

We’re looking for an HR & Talent Acquisition Specialist to take full ownership of our global hiring pipeline and internal HR ecosystem. This is a high-impact role for an autonomous, execution-focused builder who thrives on turning undocumented chaos into clean, scalable systems, and values action over administrative perfection.

You will be the architect of our people and recruitment workflows. Right now, your immediate priority will be driving a high-velocity hiring push across both technical and commercial roles. You will lead our talent acquisition engine across both technical and commercial roles, ensuring a smooth and fast candidate experience. You will also own our internal people operations; you will independently build out structured onboarding/offboarding workflows, define and execute 360 performance cycles, and optimize our global team operations. If you are a “full-stack” HR operator who defaults to automation, documentation, and independent execution, this is the role for you.

What You’ll Do

  • Own the Global Hiring Pipeline: Take end-to-end responsibility for the talent acquisition lifecycle across technical roles (Engineers, QAs, PMs) and commercial roles (Sales, Marketing, Support), moving candidates swiftly from sourcing to final offer.

  • Build the HR Architecture: Design, map out, and maintain clear, step-by-step onboarding, offboarding, and internal workflows.

  • Manage Global Team Operations: Oversee our fully remote workforce of 50+ team members spread across 25+ countries, utilizing Deel and HiBob to ensure flawless data integrity and smooth cross-border contract management.

  • Draft Policies & Programs: Author and execute remote-first company policies and internal programs, including structured 360-degree performance review cycles and retention initiatives.

  • Support the Internal Team: Act as the highly accessible, go-to resource for our distributed team, resolving daily internal requests, payment/invoice inquiries, and general HR questions with empathy and speed.

  • Resolve Performance & Culture Friction: Cultivate a thriving, connected remote culture. Partner with hiring managers to address performance issues directly and coach them through team dynamics with high emotional intelligence.

  • Automate & Document: Leverage modern tools and AI (like Gemini) to streamline workflows, optimize Recruitee/HiBob, and centralize documentation in Notion to eliminate manual, ad-hoc, or chaotic patches.

Requirements

What We’re Looking For

  • 3+ years of experience balancing both Talent Acquisition and HR Generalist/Operations roles, ideally within a fast-paced tech startup or fully remote global company.

  • Full-Cycle Recruitment Mastery: Proven track record of successfully sourcing, screening, and closing both technical talent (developers, QAs) and non-technical talent (sales, customer support) during high-volume spikes.

  • Chaos-to-Order Mindset: Experience building HR processes, wikis, or policies from the ground up rather than just maintaining a pre-existing corporate system.

  • Tech & AI Savviness: You are a power user of tools like Notion, Recruitee, HiBob, or equivalent platforms. You naturally leverage AI tools to accelerate your output and write clean internal documentation.

  • Global Remote Fluency: Direct experience managing distributed teams, specifically utilizing international platforms like Deel for cross-border contractor management.

  • High-EQ & Accountability: Exceptional interpersonal skills with the ability to handle sensitive performance issues discreetly, balancing employee empathy with business results.

  • Flawless English: Ability to write crystal-clear, engaging, and highly structured policies and documentation for an asynchronous global audience.

  • Owner Mentality: You are highly autonomous and self-directed. You want to execute the work directly and make structural decisions without needing constant monitoring or direction.

Bonus Points

  • Direct experience working in HR or Talent Acquisition for a global, fully remote tech company.

  • Hands-on, proficient experience using Deel, Recruitee, and HiBob.

Why Join ScholarshipOwl?

  • Mission-Driven Work – Build technology that helps students unlock education opportunities.

  • Fully Remote – Work from anywhere while collaborating with a global team.

  • High Impact & Ownership – You aren’t just a cog in a machine; you own the revenue engine.

  • Unlimited PTO – We value results over hours worked and trust you to manage your time.

  • Coworking Budget – $200/month to rent a coworking space.

  • Hardware Budget – Up to $1,600 to invest in your ideal home office tech setup.

  • Continuous Learning Culture – We support curiosity, experimentation, and growth.

  • Annual Company Off-sites – Connect with your teammates in person at various locations around the globe.

Ready to build the foundation?

Apply now and show us how you’d scale the future of our global team.

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