Serves as first point of contact for customers via phone, chat, and email, helping them navigate loan applications and resolve issues.

Customer Success Associate handles customer inquiries across phone/chat/email, guides borrowers through loan applications, and resolves issues while building product expertise.

Provides customer support to donors via email and phone, handling refunds, account issues, and flagging platform bugs for ActBlue's fundraising platform.

Provide end-to-end customer support via phone and email, troubleshoot product issues, and escalate complex cases to technical leads.

Handles customer inquiries via email and live chat, processes orders and returns in Shopify, and collaborates with internal teams to resolve issues.

Provides customer support and assistance to customers via remote channels, handling inquiries and ensuring satisfaction.

Provides technical support for payment gateway and API customers, assists with integrations, and helps merchants understand platform features and security requirements.

Provides first-level technical and functional support to clients using regulatory reporting software, troubleshooting issues and escalating complex problems to specialized teams.

Handles customer inquiries across email, chat, phone, and social media while creating engaging content and maintaining support documentation.

Provides first-level customer support to software clients, with German language capabilities and CAD 3D technical knowledge.

Handles inbound customer calls and inquiries for a bank's contact center, providing customer service and support.

Serves as a trusted technical advisor to strategic customers, managing support programs and cross-functional engagements to drive customer success and expansion.

Provides multilingual customer support via phone, chat, and email to help Wix users solve problems and achieve their business goals.

Provides multilingual customer support via calls, chats, and email to help Wix users solve problems and achieve their business goals online.

Manages the customer journey and ensures B2B client success and satisfaction throughout their relationship with the company.

Manages the customer journey for B2B clients, ensuring satisfaction and retention through proactive support and engagement.

Provides customer support to pet insurance customers during Pacific Time business hours, handling inquiries and resolving issues.

Provides customer support for a property management SaaS platform, handling client inquiries and technical issues remotely.

Responds to customer inquiries across multiple channels for a digital bank, handling varied queries from simple to complex issues.

Handles customer inquiries via email, phone, and social media while identifying sales opportunities and delivering personalized support for Polish and English-speaking customers.