Role: Temenos Infinity L3 Support Engineer

Employment: Contract - Inside IR35

Location: Remote - UK

Required Skills:

• Strong experience in Java (Spring Boot / Microservices)
• Hands-on experience with Temenos Infinity platform (Digital Banking)
• Expertise in API troubleshooting (REST, JSON, authentication, etc.)
• Strong debugging, log analysis, and problem-solving skills
• Experience working in production support (L2/L3 environment)
• Understanding of integration with Temenos T24 or similar core banking systems
• Familiarity with incident management tools (ServiceNow, Jira, etc.)
• Knowledge of monitoring/logging tools (Splunk, ELK, etc.)

Preferred Skills:

• Exposure to Infinity modules (payments, onboarding, channels, etc.)
• Understanding of banking domain (retail / digital banking)
• Experience in CI/CD pipelines and release management
• Familiarity with cloud environments (AWS / Azure)
• Knowledge of ITIL processes

Experience:

• 8–10 years of relevant experience
• Minimum 2+ years in Temenos Infinity (support or development)
• Prior experience in L2/L3 support roles is preferred